How to Access Services

Call Southwest Michigan Behavioral Health (SWMBH) with questions about our services or providers. We can give you information about mental health and/or substance use disorder care options. We can link you with a clinician to find out what services you may need.

We partner with a network of providers in our eight counties. You have the freedom and right to choose from our contracted providers. You can find our provider directory on the “Find A Provider” page of this website. If you would like a paper copy of our provider options, you can also call us directly.

Substance Use Disorder (SUD) Care

If you have Medicaid, Healthy Michigan Plan, or do not have insurance, please call our Substance Use Access line at 1-800-781-0353. We are the Regional Coordinating Agency to link people with substance use disorders to care. If you have private insurance through your employer, you will need to call your insurance plan for care.

We will do a phone screening with you to see what services you meet medical need for. If you qualify, we will refer you to a provider. You can also call your local community mental health agency. Many of them offer substance use care. They can help you through the screening process.

After you are screened, if you would like to consent to share behavioral health information between SWMBH and your provider(s), you can sign a Release of Information form.  We also have a Spanish Release of Information form.

Mental Health Services

If you have Medicaid, Healthy Michigan Plan, or do not have insurance, please call the community mental health agency for the county where you live. They will do a screening with you to see what services you meet medical need for. If you qualify, they will refer you.

Access phone numbers for the county Community Mental Health (CMH) offices:

***Emergency care is available 24 hours per day/7 days per week. You have the right to use any hospital or other setting to receive emergency care at any time without pre-approval for payment of care.